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🚚 Shipping Policy – Heliocare Official

Enjoy FREE U.S. Shipping on every order—no minimum purchase and no hidden fees.

📦 Order Processing

  • Orders placed before 12:00 PM EST are typically processed and shipped the same business day.
  • Orders placed after 12:00 PM EST will be processed and shipped on the next business day.
  • Shipping times may vary depending on your location and the selected shipping carrier.
  • Please note that delays may occur during peak seasons, holidays, or due to unforeseen carrier issues.

   Weekend Shipping

We do not ship orders on weekends.

Orders placed after 12:00 PM EST on Friday, or anytime on Saturday or Sunday, will be processed and shipped on the following Monday (excluding public holidays).

đź“Ť Lost or Delayed Shipments

If your Heliocare Official order is delayed, lost, or has not arrived within the expected delivery timeframe:

  • First, check the tracking information provided in your shipping confirmation email.
  • If you still need assistance, please contact our support team at   support@heliocareofficial.com.

We will work directly with the shipping carrier to investigate the issue and resolve it as quickly as possible.